Five keys to the foodservice industry in 2010

As 2009 comes to an end, food service operators must focus on how they will better connect with customers in the New Year and prepare for a successful 2010. Mike Amos, president and CEO of customer experience management company Empathica, has put together his list of Five Keys to Food Service Industry in 2010:

1. Look Toward Transformation

2. Take Action

3. Get a Prescription, Not a Report

4. Finish the Conversation

5. Connect to the Social Graph