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Customer support solutions provider vCustomer Corporation has partnered with McDonald's India (North &East) to provide centralised customer support service and order taking for its McDelivery services. With this engagement, all calls to the all In...

The McCain Foods (Canada) potato processing plant in Florenceville should resume operation today, and the prepared foods facility next week, the company says. The plant shut down when a portion of a roof over a cold storage facility collapsed at about...

A shaky economy and higher food and labor costs are squeezing eateries. How can chains raise prices and hold on to their customers? Rather than just an infrequent treat, a restaurant meal has become a daily ritual for many Americans. Almost half the ...

McDonald Israel franchisers, Alonyal, is being sued for NIS 100 million in a class action motion that alleged an attempt to mislead eaters about sodium in the food. The salty food poses a health hazard, says plaintiff Yoram Peri, in elevating the risk ...

A Danish academic and industry initiative is focused on using genomics research into the potato to develop the potato plant into “a high-efficient, low-maintenance and multipurpose crop” for both food and energy production, CLC Bio, one of the partners...

Wada Farms Marketing Group LLC, Idaho Falls, and Farm Fresh Direct LLC, Monte Vista, Colo., have formed Category Partners LLC, a marketing company that will concentrate on category management, innovative products and packaging and promotions, according...

Kettle Foods is spicing up the summer with the arrival of its newest Kettle(TM) brand Potato Chip, Death Valley Chipotle(TM), just in time for barbeque season. The winner of the fourth annual People's Choice campaign, Death Valley Chipotle(TM), is set ...

Brazil Fast Food , a 580-outlet fast-food chain (Bob's) and the second largest hamburger fast-food chain operator in Brazil, announced financial results for its fourth quarter and year ended Dec. 31, 2007.   Leveraging their branding and operational ex...

Economic woes and environmental issues have received extensive attention from the Japanese food industry and media again. Many Japanese marketers are taking advantage of this situation as well as the strong yen to market their products. In this month's...

On April 8, 2008, Shearer’s Foods, Inc. officially announced their plans to build the first LEED (Leadership in Energy and Environment Design) Gold Certified food manufacturing plant in the State of Ohio. Chief Executive Officer Bob Shearer and the Sh...

French-fries manufacturer Cavendish Farms and The Culinary Institute of Canada are teaming up to build a new research kitchen in Charlottetown. The $4-million kitchen will use the culinary resources of the institute and the market expertise of Cavendi...

As the price of fossil fuels and commodities like grain climb, nutritionally questionable, high-profit ingredients like high-fructose corn syrup will, too. As a result, Cokes are likely to get smaller and cost more. Then, the argument goes, fewer peopl...