Sales were decreasing, new products weren't catching on and McDonald's Corp. was vilified by consumer activists, nutritionists and others as Americans got fatter and fatter. Even its seemingly bulletproof stock staggered to barely $12 a share in 2003.
Now, thanks to a combination of improved menus, better marketing and deft management, business is cooking like never before.
The comeback may not be news to anyone who has queued up at a McDonald's drive-through recently. But the fact that the sales resurgence not only continues to sizzle after more than four years but has spread internationally is a surprise to experts.
"A couple of years ago everyone was down on them,"said Bob Goldin, an analyst at Chicago-based food consultancy Technomic Inc.. "Now it's hard to find people who are really hard critics of the company."